A CRM system is a multifunctional software for your business. It doesn't matter what type of beauty salon you've decided to open. It can be a fancy barbershop, SPA center, or kids hair salon – CRM simplifies beauty processes in a snap!
A beauty salon software is responsible for customer management – it helps with all the steps: attracting clients and finishing with their retention.
It is unlikely that you want to waste money on testing all the existing CRM systems. To help a beginner entrepreneur, we have prepared rules for selecting the right software.
First of all, you have to understand your company's needs. So, make a list of all the tasks the correct software has to cope with.
Pay attention to the following details:
Do you need cloud-based or on-premises software? Cloud-based CRMs allow access to the data via the Internet. In addition, the information is stored in the cloud so that you can reach it even from a phone.
Does it offer online appointments? This feature is very convenient both for clients, beauty specialists, and administrators. Plus, a real-life calendar is a handy tool!
Is the software handy when using?
Does the software provide quick, professional support?
Then make sure that the chosen software offers additional functions like, for example:
reports and statistics,
resource and personnel management,
The XXI-st century with its globalization, has taught us to live online. People tend to spend way more money on selecting items and making appointments online. CRM system integration allows making an appointment in a few clicks. Online appointments are very convenient as they increase beauty salon revenue and make clients respect the place.
Are you looking for the right CRM system? EasyWeek is a perfect solution both for small and medium beauty studios.