Have you decided to start a service center? It is a good idea as the niche is in high demand. However, there are specific rules to succeed.
Once you've got an idea of opening a service center, think about its work moments and organizational trifles. They are essential as later they can lead you to success or an epic failure. And, no one likes to lose.
What are the key aspects of opening a service center:
Decide on specialization
Think about what exactly you will repair in the new service center, for example, phones, bicycles, household appliances, cars, etc.
You have to choose the location meticulously as it influences the flow of customers your new service center will gain. So even premises aren't that important. Sure they are better to be big and modern, but even a tiny room will work. Just remember to keep it clean, add some decorations, and it's okay. There is a direct dependency between the location and attracting customers. There are several variants:
opening a service center in a residential area to attract local customers,
starting a service center near transport interchanges to attract passers-by.
Once you've decided on the location, sign an agreement. Suitable premises for a service center in a good place are always in demand.
Decide how you will automate the work processes and promote your service center. Automatical services are a must-have for any company. If some time ago customers could call you, now they are lazy even to text. A CRM system is a good solution to attract these "antisocial" creatures and satisfy their needs.
Schedulers are in trend not only when talking about service centers. Almost any niche uses them. All you have to know is how to select the right solution for your company.
Plus, CRM doesn't require pre-preparation, as you can implement it even after launching a project. If the specialization and location + premises are better to choose in advance, you can get a booking system even after opening.
Another advantage of CRMs is that you can always try a different solution if something goes wrong, which means selecting another scheduler.
Why CRM system is a must-have for repair service centers
There are many advantages. Among the most important are the following ones:
A CRM system works without any human help. You enter the data, and that is all. After the software will automatically create a website, add a widget for 24/7 booking, generate QR codes for promotion, and much more. Service center software minimizes human error. Specialists do not need to spend their precious time calling and arranging appointments. Cool, isn't it?
Once you get an appointment, a system adds the client to its client base. It is automatically processed, so you will not miss any customers. Later, you can analyze this information, using it to fix the possible mistakes and increase the revenue.
With the help of the EasyWeek client base, you will be able to:
Analyze business processes and the business in general.
Set up different types of ads.
Prepare individual offers to attract and retain customers.
CRM allows calculating staff commissions, rewarding employees, and collecting fines.
With the help of CRM systems, it is much easier to maintain consumables stock management and order equipment.
Managing mailings. EasyWeek, for example, offers a few types of mailings: email, SMS, and push. Just select the one you need, then choose when it is sent (before/after the visit).
If you have a website, it is very cool. If no – EasyWeek online appointment scheduling software will create it automatically, using the data you enter while signing up. Add a profile on Instagram and Facebook, and your promotional tools are ready.
EasyWeek service center online appointment scheduling software as the best solution
The 21-st century offered us many choices on CRM systems. There are various schedulers, CRMs, etc. But, unfortunately, almost all of them look pretty complicated and work even more difficult because the main task of such systems is offering an endless number of sometimes useless functions and, sure, profit.
It is pretty okay, but why would you pay more for a complicated solution if you can get an easy-to-use service center booking software that costs even less than the nearest competitors? EasyWeek is a young and ambitious company created to automate and optimize work processes.
Understandable user-friendly interface. It is crucial to realize how the software works. EasyWeek developers tried and created an easy-to-use solution that offers many and even more functions than the nearest competitors.
24/7 online booking. No one will work non-stop. Well, no one except EasyWeek. The software offers a widget for 24/7 online booking and a booking link to place it on any social network. Together it works very well, allowing you to attract customers every second.
Free website. EasyWeek creates a website automatically, right after you enter data. It is a very stylish landing that will make you stand out among competitors and help to grow. Plus, it is free, with no additional fees or anything. You pay when you sign up for the service and then use all its features.
EasyWeek has thought about marketing. We offer several marketing options to promote our users. And, there is a possibility to customize a promo option.
7 tariff plans + the ability to add even more employees, if needed. The individual tariff starts from 1 user, and it is a good solution for specialists who work by themselves. If you have a more extensive service center, select one of our tariffs that allows the number of users you need. The maximum is 50, but you can add more slots by contacting the EasyWeek support team.
EasyWeek is a young service that is already trusted all around the globe. It offers many functions, a user-friendly interface, and a pleasant price. Try EasyWeek service center scheduler for free to see how well it works for your company. If you have any questions concerning the software, contact our support team, and they will gladly help you.