No-show protection
Cut unproductive staff downtime. Encourage clients to be on time and avoid missed appointments.
Fewer cancellations
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Frequently asked questions
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What is no-show protection in EasyWeek?
No-show protection is a set of tools that helps reduce missed appointments. It includes automated reminders, a cancellation policy, and the option to request prepayment.
How do I set up a cancellation policy?
You can set individual cancellation rules for each service in the settings. Define the deadline until which a client can cancel for free and what happens in case of a late cancellation.
Can I require prepayment when booking?
Yes, you can set up mandatory prepayment or full payment for online bookings. This significantly reduces no-shows because clients have already paid.
What types of reminders are available?
EasyWeek sends automatic SMS and email reminders about upcoming visits. You can customize the send time and message text to fit your needs.
Is no-show statistics tracked?
Yes, the system keeps detailed no-show statistics by clients, services, and staff. This helps identify problem areas and take appropriate action.
Stay with your clients — we’ll handle the rest
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