Protection Against No-shows
Proven tools to minimize cancellations. Manage your business without the risk of profit loss due to client absence.
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Rated {score} stars4.9Calendar Management Statistics Data analysis HR management. It's been a year of using EasyWeek! And now I know that it was the best solution for my business. All the analytics in front of my eyes, personal management and finally order in the schedule. During this difficult year, we managed to optimize our forces and even make money. I think that the program has helped us a lot. And important to notice that it has the best tech support I've ever seen!
Verified ReviewerHealth and Wellness
Rated {score} stars5.0How practical and easy the platform is to use. I really like how my site looks. I would like to have the option to change the language for users.
Rated {score} stars5.0OMG, this is a total life-saver! I run a local gym and EasyWeek has made my work so much easier. Our clients can book their own sessions now. Plus, the software's interface is super easy to navigate. 10/10 would recommend.
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Rated {score} stars5.0EasyWeek has been a real game-changer for my business. The booking process is super simple and my clients love it. I can't imagine my work without it now.
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Rated {score} stars4.0It's a decent tool for managing bookings. Has been pretty helpful in reducing no-shows at my restaurant. Still getting the hang of it, but so far, so good.
Rated {score} stars4.0I was skeptical at first, but EasyWeek has surpassed my expectations. It’s easy to use and really helps with the daily management of appointments. A few minor bugs here and there but nothing major.
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What is No-show protection in EasyWeek?
No-show protection is a feature in EasyWeek that protects businesses from customers who do not turn up for their appointments. This feature allows businesses to set up rules that require customers to provide a deposit or full payment at the time of booking, reducing the risk of financial loss due to no-shows.
How can I set up No-show protection for my business on EasyWeek?
Setting up No-show protection on EasyWeek is easy. Simply go to your account settings, select the 'No-show protection' option, and follow the prompts to set up your preferred rules. You can choose to require a deposit or full payment at the time of booking, and specify the conditions under which a customer can cancel or reschedule without forfeiting their payment.
If a customer doesn't show up for their appointment, will I still be paid?
Yes, with the No-show protection feature, if a customer fails to show up for their appointment without appropriate cancellation or rescheduling, the payment they made at the time of booking is yours to keep.
Can I customize the No-show protection rules for different types of bookings?
Yes, EasyWeek allows you to set up different No-show protection rules for different types of bookings. This flexibility ensures that the policy can be tailored to suit the specific needs and risks associated with each type of booking.
What happens if a customer disputes a no-show fee?
If a customer disputes a no-show fee, we recommend that you communicate directly with the customer to resolve the issue. If you have followed your established No-show protection rules and the customer simply failed to show up for their appointment without proper cancellation or rescheduling, you are entitled to keep the payment.
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