Protection Against No-shows
Proven tools to minimize cancellations. Manage your business without the risk of profit loss due to client absence.
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Rated {score} stars5.0I run a gym and EasyWeek has been a lifesaver. No more double bookings or scheduling issues. It's easy to use and highly recommend it.
John SmithGym
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Linda BatesBeauty Salon
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Tom WilliamsPhotography Studio
Rated {score} stars5.0Amazing Software! Very good usability and a lot of nice features. Definitely one of the best such solution among its competitors.
Rated {score} stars5.0How practical and easy the platform is to use. I really like how my site looks. I would like to have the option to change the language for users.
Carolina R.Cosmetics
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Tom DavisSpa & Wellness
Rated {score} stars5.0As a beauty salon owner, I gotta say EasyWeek is just what we needed. It's a breeze to use and my staff loves it. It's so much easier to schedule appointments and keep track of our bookings. We're very happy with this service.
Rated {score} stars5.0Awesome Wordpress widget and scheduling app I was searching for a booking functionality to add to my Wordpress and came across EasyWeek after some pretty specific filtering in my searches. I decided to try it out and WOW am I happy that I did. I now have an online calendar so people can book at their convenience. I have a fully functional app on my phone and the widget on my website. My questions have been answered clearly and kindly by their support team. I really hope that Easyweek gets the recognition they deserve. This app is fantastic!!!
RayroseVerified user
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What is No-show protection in EasyWeek?
No-show protection is a feature in EasyWeek that protects businesses from customers who do not turn up for their appointments. This feature allows businesses to set up rules that require customers to provide a deposit or full payment at the time of booking, reducing the risk of financial loss due to no-shows.
How can I set up No-show protection for my business on EasyWeek?
Setting up No-show protection on EasyWeek is easy. Simply go to your account settings, select the 'No-show protection' option, and follow the prompts to set up your preferred rules. You can choose to require a deposit or full payment at the time of booking, and specify the conditions under which a customer can cancel or reschedule without forfeiting their payment.
If a customer doesn't show up for their appointment, will I still be paid?
Yes, with the No-show protection feature, if a customer fails to show up for their appointment without appropriate cancellation or rescheduling, the payment they made at the time of booking is yours to keep.
Can I customize the No-show protection rules for different types of bookings?
Yes, EasyWeek allows you to set up different No-show protection rules for different types of bookings. This flexibility ensures that the policy can be tailored to suit the specific needs and risks associated with each type of booking.
What happens if a customer disputes a no-show fee?
If a customer disputes a no-show fee, we recommend that you communicate directly with the customer to resolve the issue. If you have followed your established No-show protection rules and the customer simply failed to show up for their appointment without proper cancellation or rescheduling, you are entitled to keep the payment.
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