Protection Against No-shows
Proven tools to minimize cancellations. Manage your business without the risk of profit loss due to client absence.
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Rated {score} stars4.0EasyWeek has been a pretty handy tool for our dental clinic. It keeps our appointments organized and I don't have to worry about double bookings anymore. Some features were a bit tricky to understand at first, but their customer service was very helpful.
Sarah AdamsDental Practice
Rated {score} stars5.0Great service and excellent business support, must have for appointment based businesses
Viktor KhliupkoVerified user
Rated {score} stars5.0OMG, this is a total life-saver! I run a local gym and EasyWeek has made my work so much easier. Our clients can book their own sessions now. Plus, the software's interface is super easy to navigate. 10/10 would recommend.
Rated {score} stars4.5As a dentist, I never thought I'd need a tool like EasyWeek. But once I started using it, my appointments were never messed up. It’s really useful, though took me a bit to get used to it. It's a must-try!
Sarah ThompsonDental Clinic
Rated {score} stars5.0I'm really happy with this simple option I found to meet my needs!
Rated {score} stars4.0We've been using EasyWeek for a while now, and I gotta say it's been pretty useful. Helps to keep track of our bookings and appointments, and that's a big plus in our busy business. Still needs a bit getting used to, but overall it's a good system.
Amy JohnsonFitness Club
Rated {score} stars4.0I run a small yoga studio and EasyWeek has been helpful. It's not perfect, but it does simplify the booking process. Will keep using it.
Emily RichardsonYoga Studio
Rated {score} stars5.0EasyWeek is a game changer! No more calling patients to confirm appointments, it's done automatically. It's saving us a lot of time and energy. I highly recommend it to any business!
Rated {score} stars5.0As a beauty salon owner, I gotta say EasyWeek is just what we needed. It's a breeze to use and my staff loves it. It's so much easier to schedule appointments and keep track of our bookings. We're very happy with this service.
Rebecca MartinezBeauty Salon
Rated {score} stars5.0it' greate app, because it' simple to learn and simple to use. I am happy to find it and use in my language. My clients are satisfied also. Thanks a lot, EasyWeek team🥰
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What is No-show protection in EasyWeek?
No-show protection is a feature in EasyWeek that protects businesses from customers who do not turn up for their appointments. This feature allows businesses to set up rules that require customers to provide a deposit or full payment at the time of booking, reducing the risk of financial loss due to no-shows.
How can I set up No-show protection for my business on EasyWeek?
Setting up No-show protection on EasyWeek is easy. Simply go to your account settings, select the 'No-show protection' option, and follow the prompts to set up your preferred rules. You can choose to require a deposit or full payment at the time of booking, and specify the conditions under which a customer can cancel or reschedule without forfeiting their payment.
If a customer doesn't show up for their appointment, will I still be paid?
Yes, with the No-show protection feature, if a customer fails to show up for their appointment without appropriate cancellation or rescheduling, the payment they made at the time of booking is yours to keep.
Can I customize the No-show protection rules for different types of bookings?
Yes, EasyWeek allows you to set up different No-show protection rules for different types of bookings. This flexibility ensures that the policy can be tailored to suit the specific needs and risks associated with each type of booking.
What happens if a customer disputes a no-show fee?
If a customer disputes a no-show fee, we recommend that you communicate directly with the customer to resolve the issue. If you have followed your established No-show protection rules and the customer simply failed to show up for their appointment without proper cancellation or rescheduling, you are entitled to keep the payment.
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